Responsible Gambling

At BigBangBet we take responsible gambling seriously. We want play to remain fun and under control, and we provide practical tools and guidance to help you manage your activity. If you ever feel gambling is becoming a problem, we encourage you to use the available controls and to seek independent support.

Our player protection principles

We aim to protect players by promoting safer play, applying sensible checks where needed, and offering clear options to limit activity. We support age verification, identity checks and monitoring of unusual behaviour so risks can be reduced and help offered early.

Activity-control tools

You can manage your account directly from the Responsible Gambling section. Available controls include deposit limits, loss limits, session reminders, time-outs and self-exclusion. These tools are designed to give you immediate control and to make cooling-off straightforward.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you can add to your account. Limits are easy to set and change, and increases are subject to a short cooling-off period (for example 24 hours) to prevent impulsive changes.

Loss limits and time limits

Loss limits let you cap net losses over a chosen period, and session time reminders help you track how long you play. You can also set automatic session breaks or require confirmations before continuing play after a long session.

Short breaks and self-exclusion

Time-out options allow short pauses from gambling if you need a break. For longer-term support, self-exclusion closes your account to play and marketing for a set period. Typical self-exclusion choices include 6 months, 1 year or indefinite exclusion. During self-exclusion we will restrict access and stop promotional contact.

Recognising signs of problematic behaviour

Watch for changes such as chasing losses, borrowing money to play, increased frequency of play, or neglecting work, family or bills. Other signs include hiding activity, making frequent deposit increases, or relying on gambling for mood changes. Noticing these signs early helps you take action sooner.

Practical tips for staying in control

Decide a budget before you play and stick to it, use deposit and loss limits, set regular reality checks and session reminders, and avoid gambling when tired or under stress. Consider removing saved payment methods and ask for a cooling-off period if you feel unsure.

Professional help and support organisations

If you need more support, contact a professional service. Organisations such as GamCare and Gambling Therapy provide confidential advice, self-assessment tools and counselling for people in the UK. You can also speak to your GP for further guidance. If you want to discuss account controls with us, contact support via your account and we will help apply the appropriate measures.